Are the ScanSnap and wireless access point distant from each other? Also, is there anything that may block the signal (such as walls and metal boards), or an electromagnetic source? Connect the ScanSnap to the wireless access point using "WPA2" as the security protocol.Īsk the manufacturer of the wireless access point whether the security protocol is "WPA2". If the security protocol for the network name (SSID) is "WPA3", the ScanSnap cannot be connected. Note that if you do not know the network name (SSID) or security key of the wireless access point, refer to the manuals of the wireless access point, or contact the manufacturer. The settings for the ScanSnap such as the network name (SSID), security protocol (authentication method), encryption method, and security key need to match with the settings for the wireless access point.Ĭheck the Wi-Fi settings for the ScanSnap, and configure again if necessary.įor details, refer to Checking the Wi-Fi Settings.įor details about how to check the Wi-Fi settings, refer to the ScanSnap Wireless Setup Tool Help. Are the network name (SSID), security protocol (authentication method), encryption method, and security key configured correctly? Press and connect the ScanSnap to a wireless access point by following the instructions shown on the screen.Ĭonnect the ScanSnap to a wireless access point by using ScanSnap Wireless Setup Tool.įor details about how to start ScanSnap Wireless Setup Tool, refer to Configuring the Wi-Fi Settings. Have you connected the ScanSnap to a wireless access point?Ĭonnect the ScanSnap to a wireless access point in the following procedure:Ĭheck that is set to. When using the ScanSnap iX100, you can connect the ScanSnap and the computer or the mobile device via Wi-Fi in Direct Connect mode without a wireless access point.įor details, refer to Changing the Connection Method from Access Point Connection to Direct Connection.įor details, refer to the ScanSnap Wireless Setup Tool Help.įor details about how to start ScanSnap Wireless Setup Tool, refer to Configuring the Wi-Fi Settings. When using the ScanSnap iX1300, you can connect the ScanSnap and the computer or the mobile device via Wi-Fi in Direct Connect mode without a wireless access point. When using the ScanSnap iX1500, you can connect the ScanSnap and the computer or the mobile device via Wi-Fi in Direct Connect mode without a wireless access point. When using the ScanSnap iX1600, you can connect the ScanSnap and the computer or the mobile device via Wi-Fi in Direct Connect mode without a wireless access point. If the problem still persists, check the following: Is the wireless access point turned on?Īlso check that there are no errors or malfunctions on the wireless access point.įor details about wireless access point errors, refer to the manual of your wireless access point. Or, make an IP address available by disconnecting an unused device from the network.įollow the error message to solve the problem. If all IP addresses are already used for DHCP, specify a wider range for IP addresses to be used. Or, configure an IP address for the ScanSnap manually.įor details about how to set an IP address for the ScanSnap, refer to Setting an IP Address for the ScanSnap. When the DHCP function is disabled on the wireless access point, enable DHCP first, then let the ScanSnap automatically configure an IP address again. Check the following: Is there a device with the same IP address on the network? Also, are there many network devices and computers connected to this network?Ĭhange the IP address when it overlaps with another device.Īlso, make more IP addresses available by turning off unused computers and network devices. The ScanSnap and a wireless access point are connected. When the "The connection with the access point is fine." message is displayed Press in the home screen on the touch panel of the ScanSnap to display the screen. Run a diagnosis to check whether the ScanSnap is connected to a wireless access point, and take appropriate measures to solve the problem depending on the results of the diagnosis.Ĭheck the following and take appropriate measures to solve the problem. Is the ScanSnap connected to the wireless access point?
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